This Privacy Policy is effective as of July 1, 2023 ALL HEARTS ALIVE CPR TRAINING’S PROMISE We keep your personal information personal and private. We will not sell or rent your personal information. We will only share or otherwise disclose your personal information as necessary to provide our Services or as otherwise described in this Policy, except in cases where we first provide you with notice and the opportunity to consent. • Customers/Attendees: Those who visit our offices or provide their information to All Hearts Alive CPR Training or All Hearts Alive CPR Training representatives when they attend or register to attend All Hearts Alive CPR Training -sponsored events or other events at which All Hearts Alive CPR Training (and/or its representatives) participates, as well as those who participate in All Hearts Alive CPR Training studies such as user experience research. Individuals or entities who enter into a subscription agreement with All Hearts Alive CPR Training (or its authorized partner) and to whom All Hearts Alive CPR Training provides Services pursuant to such agreement. For purposes of this Policy, “Services” shall refer to all of the cloud-based solutions offered, marketed, or sold by All Hearts Alive CPR Training or its authorized partners that are designed to increase the performance, security, and availability of Internet properties, applications, devices, and networks, along with any software, software development kits, and application programming interfaces ("APIs") made available in connection with the foregoing. • Website Visitors: Those who visit our Websites, including those who may opt to provide an email address or other contact information to receive communications from All Hearts Alive CPR Training, fill out a survey, or provide feedback. For the purposes of this Policy, “Websites” refer collectively to www.allheartsalivecprtraining.com as well as any other websites All Hearts Alive CPR Training operates for its own behalf and that link to this Policy. For clarity, “Websites” does not include any sites owned or operated by our Customers, including where we serve as Registrar. • Administrative Users: Those with login credentials for a All Hearts Alive CPR Training account and/or those who administer any of the Services for a Customer. In some cases, an Administrative User and Customer may be the same individual. In other cases, an Administrative User may be an agent acting on behalf of a Customer. • End Users: Those who (i) access or use our domains, networks, websites, application programming interfaces, and applications, or (ii) Customers’ employees, agents, or contractors, who access or use Services, such as All Hearts Alive CPR Training Zero Trust end users. Type of Information we collect We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How we collect information • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. This can be when you send a message through a contact form, when you purchase a product in our store, when you book a course, when you subscribe to our newsletter, etc.. Your personal information will be used for the specific reasons stated above only. • We ask for and—at your option—collect personal information from you when you submit web forms on our Website, including opportunities to sign up for and agree to receive email communications from us. We may ask you to submit such personal information if you choose to use interactive features of the Websites, including participation in surveys, trainings, promotions, or events, requesting customer support, submitting feedback, or otherwise communicating with us. We will send such communications in accordance with applicable law. • We may ask for and collect personal information such as your name, address, phone number and email address when you visit our offices, register for or attend a sponsored event or other events at which All Hearts Alive CPR Training (and/or its representatives) participates, or participate in All Hearts Alive CPR Training’s courses such as training. • When you participate in a All Hearts Alive CPR Training, we may ask for your permission to record your voice and/or image during your participation. • We do not require our Customers to have payment information on file with us unless they have a paid subscription. When you sign up for one of our paid Services, you must provide payment and billing information. The information you will need to submit depends on which payment method you choose. For example, if you pay with a credit card, we will collect your card information and billing address, although we do not store full credit card numbers or personal account numbers. • Why we collect such person information We collect such Non-personal and Personal Information for the following purposes: 1. To provide and operate the Services; 2. To provide our Users with ongoing customer assistance and technical support; 3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 4. To create aggregated statistical data and other aggregated and/or inferred Non personal Information, which we or our business partners may use to provide and improve our respective services; 5. To comply with any applicable laws and regulations. Data Sharing • Your data is not shared with 3rd parties for promotional or marketing purposes. • Mobile opt-in and consent are never shared with anyone for any purpose. • Any information sharing that may be mentioned in this policy excludes mobile opt-in data How we store, use, share and disclose our site visitors’ personal information Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How we communicate with our site visitors We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. We may also contact you for marketing campaigns, promotions, updates, certification expirations, etc. For these purposes we may contact you via email, telephone, text messages, and postal mail. Messaging Terms and Conditions • By providing your phone number and agreeing to receive texts, you consent to receive text message from All Hearts Alice CPR Training from 678-242-8272 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can opt in of receiving such message by • At point of sell you are ask if you would like to opt in to receiving communications clicking on the “opt in or opt out” link located at check out page. Our privacy policy can be found at the footer of all pages on our website. You can opt out of receiving such messages by • For text messages you can reply STOP to unsubscribe at any time or HELP for assistance. For emails you can select unsubscribe at the bottom of all emails sent. You can also contact us at 678-242-8272 or assist@allheartsalivecprtraining.com. Our privacy policy can be found at the footer of all pages on our website. Data rates may apply. Mobile opt in information is never shared with third parties. If you don’t want us to process your data anymore, please contact us at assist@allheartsalivecprtraining.com or send us mail to: 965 Duluth Hwy suite 104, Lawrenceville GA 30043. How we use cookies and other tracking tools It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy. If you don’t want us to process your data anymore, please contact us at assist@allheartsalivecprtraining.com or send us mail to: 965 Duluth Hwy suite 104, Lawrenceville GA 30043. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.